We'll be sorry to see you go :-( but you can cancel your account and prepaid card at any time. If there is a $0 balance on your card, you can request for it to be closed via the in-App Chat. If you have an outstanding balance, please call us as we will need to collect your bank account details to send your money to. Our phone number is 1800 946 527 or +61 2 8598 8525 if you're overseas.
Articles in this section
- Which ATMs can I use?
- Can I turn pay pass off?
- Why did the ATM take my card
- Why am I locked out of my card?
- Why is my card blocked?
- What if my pin gets blocked?
- How do I cancel my card?
- Is there a daily limit for ATM withdrawal?
- Can I get my salary paid in my Xinja account?
- How do I lock/unlock my card?