While a transaction is pending, we don't get all the information through about the merchant - as soon as it's settled, we get the full name so we update it at that point.
Articles in this section
- How do you do proof of funds?
- How do I top up using another card?
- The ATM gave me the wrong amount of money
- The ATM didn't give me my money
- Can I use my Xinja prepaid card for Medicare Easyclaim?
- The status of my foreign transaction is currently pending. Will the amount change while it's pending?
- The date and the description of my settled transaction differ from what they were when they were pending. Why did they change?
- Why do the descriptions for my pending and settled transactions look different?
- Can I deposit cheques into my account?
- Why was my transaction declined?