Time is money and money is time, so we know it's important you get yours back. This can vary depending on when you transferred, but please allow up to 6 business days for a transfer to come back to you. If you have any concerns about this or you still haven't got your money back after 6 days, get in touch via in app chat or at 1800XINJAS (1800946527.
Articles in this section
- Is my card information held (what happens to my card info after it's deleted?)
- My money has not arrived in my Xinja account
- Why was my top-up card declined?
- Can I reverse a debit card top up?
- Can I save multiple cards?
- Can I delete my debit card?
- Who holds my card details?
- Can Xinja see my card details?
- How long will it take until my top up is available?
- Can I use a credit card (What type of cards can I use)