Just like your purchases with a plastic card, the shop can use your device account number to find your purchase and process a return. You can find your account number here:
- iPhone or iPad: Go to Settings > Wallet & Apple Pay, and tap the card. 💳
- Apple Watch: Open the Apple Watch app on your iPhone, go to the My Watch tab, tap Wallet & Apple Pay, then tap your card.
If the store needs your card details to process the refund, follow these steps:
- On the device that you used to make the original payment, select the card that you want to be refunded. Remember to use the card registered within Apple Pay, not your physical card.
- On your iPhone, hold the device near the reader and authorise the return with Face ID, Touch ID, or passcode. On your Apple Watch, double-click the side button and hold the display of your Apple Watch within a few centimetres of the contactless reader.
Note: The retailer will let you know when you should expect your refund.