Easy! Just like your purchases with the plastic card, the shop can use your device account to find your purchase and process a return. All you need to do is:

1. Find your store receipt. 📃
2. Bring the receipt and the item to the store. 🛒
3. If the merchant asks you to swipe your card, hold the back of your phone to the contactless payment terminal.
4. For some returns, you might have to provide the last 4 digits of your virtual account number. You can find your virtual account number on the card details screen in your Google Pay app. 📱

If you used Google Pay to buy something from a non-Google website or app, contact the retailer’s customer support team.

Note: The retailer will let you know when you should expect your refund.