Easy! Just like your purchases with the plastic card, the shop can use your device account to find your purchase and process a return. All you need to do is:
- Find your store receipt. 📃
- Bring the receipt and the item to the store. 🛒
- If the merchant asks you to swipe your card, hold the back of your phone to the contactless payment terminal.
- For some returns, you might have to provide the last 4 digits of your virtual account number. You can find your virtual account number on the card details screen in your Google Pay app. 📱
If you used Google Pay to buy something from a non-Google website or app, contact the retailer’s customer support team.
Note: The retailer will let you know when you should expect your refund.