When do I get my statement?
Statements will be made available to your accounts every 6 months, following the end of June and the end of December each year. These will be made available to you electronically through your Xinja App
How do I download and view statements?
Statements can be accessed via your Xinja App. When viewing your Bank Account, navigate to the Account tab within your Bank Account view and you will see the option to view your Statements. Please be aware that statements are currently only available in PDF format.
Any statements that have been generated for your account will be listed and will remain accessible for you to view and download for up to 7 years.
If you experience any issues accessing your statements, please reach out to the Xinjarati via Chat.
Can I get a copy of statement mailed to me?
Statements can only be accessed electronically through the Xinja App where you are free to download and print any time you like.
Can I get a statement on demand?
Statements are automatically generated and available every 6 months.
However, we understand in some cases you may require a statement before the end of the statement period. Please chat to the Xinjarati through the app and they will endeavour to get you what you need!