Pay by card
In short, it's safest to pay by card 💳
Bank transfers arranged online are at a higher risk of fraud. Plus, they're not protected in the same way as card payments.
What you can check before making a payment
Ask yourself does the deal seems too good to be true? If it does, it could be a scam.
Carry out an online search before making any payments - check the company's reviews 🔎
If a bank transfer is sent, you might not be able to get your money back if this turns out to be fraudulent.
It's always best to find a legitimate seller, who lets you pay by card instead. 👍
Need more information?
Just reach out on one of the following support channels and our Xinjarati will be happy to help:
- Live in-app chat (top right hand corner of the main page of your Xinja app, this one is easiest!)
- Over the phone on 1800 946 527
Our operating hours are Monday to Friday, 8am-8pm, Sydney time 😊